Privacy Policy

About This Policy

This Privacy Policy describes how Decatur Concrete ("we," "us," or "our"), operating at concretecompanydecatur.com, collects, uses, and handles information when you visit our website or contact us about our concrete services. We take your privacy seriously and do not sell or rent your personal information to third parties.

By using this website, you agree to the practices described in this policy. If you have questions, please contact us using the information at the bottom of this page.

Information We Collect

Information You Provide Directly

When you fill out a contact form, request an estimate, or email us, you may provide us with:

• Your name
• Your phone number
• Your email address
• Your property address or service location
• A description of your project or question

We collect only the information necessary to respond to your inquiry and schedule an estimate.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• Your IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website (the site that linked you to ours)
• Device type (desktop, mobile, tablet)

This information is collected through analytics tools and helps us understand how visitors use our website so we can improve it.

Cookies

Our website may use cookies - small text files stored on your device - to support site functionality and analytics. Cookies do not contain personally identifiable information. You can disable cookies in your browser settings, though doing so may affect how some parts of the site function.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, and messages
• To schedule free on-site consultations
• To communicate about your project before, during, and after the work
• To send follow-up messages if you have not received a response
• To improve our website content and user experience using analytics data
• To comply with applicable laws and regulations

We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing emails. If you contact us for a quote, we may follow up once by phone or email to confirm receipt and schedule a visit.

Third-Party Services

We use a small number of third-party tools to operate this website and collect inquiries. These services may process your data in accordance with their own privacy policies:

• Tally (tally.so) - Used for our contact and estimate request forms. When you submit a form, your response is stored with Tally and forwarded to us. Tally's privacy policy is available at tally.so.
• Vercel Analytics - We use Vercel to host this website and collect anonymized visitor analytics. No personally identifiable information is shared with Vercel Analytics.
• Google Maps - Our contact page embeds a Google Maps iframe to display our office location. Google may collect data when you interact with the map, subject to Google's privacy policy.

We do not sell, rent, or share your personal information with advertisers or data brokers.

Data Retention

We retain your contact information for as long as necessary to complete your project or respond to your inquiry, and for a reasonable period afterward in case you have follow-up questions. Form submissions are retained in accordance with Tally's data retention practices. If you would like us to delete your information, contact us directly and we will do so promptly.

Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any follow-up communications at any time

To exercise any of these rights, contact us by phone or email using the information below. We will respond within a reasonable timeframe.

Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. Our website is served over HTTPS. Form submissions are encrypted in transit. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children

This website is not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after any changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please reach out: